REFUNDS and CANCELLATIONS

REFUNDS and CANCELLATIONS

Thank you for signing up for a class through REKINDLE SCHOOL!

In figuring out how to handle refunds, we’ve tried our best to come up with a policy that is fair to both students and instructors, and cover our office costs in processing enrollments. Feel free to contact us if you have any questions.

IF YOUR CLASS IS CANCELLED: 

If you sign up for a class or workshop, then it is cancelled, you will receive your choice of either:

  • a refund of the full amount paid for the class – or –
  • a credit voucher for the full amount paid.  
  • If you opt for the credit voucher, it can be applied to any future class, and will never expire.

IF THE DATES, TIMES OR LOCATION CHANGE: 

If you sign up for a class, then its dates, times or location are changed in a way that makes it unworkable for you to attend, you will receive your choice of either:

  • a refund of the full amount paid for the class – or –
  • a credit voucher for the full amount paid.  
  • If you opt for the credit voucher, it can be applied to any future class, and will never expire.

IF YOU CHANGE YOUR MIND, OR CAN’T ATTEND: 

If you sign up for a class or workshop, then change your mind or can’t attend,  and notify us by email 48 hours or more before the first class meeting,  you will receive your choice of either:

  • a refund of the full amount paid for the class – or –
  • a credit voucher for the full amount paid (minus a $30 cancellation fee) 
  • If you opt for the credit voucher, it can be applied to any future class, and will never expire.

“What if I don’t like the class?” 

We try to make our classes great, but we know that a class may not be for everyone. If you try attending a class but don’t like it, see the options below:

FOR ONE DAY WORKSHOPS:

If you sign up for a  one-day workshop, and attend up to the first half hour, then leave the class at that point, and contact us to let us know the situation –– you will be entitled to your choice of either:

  • a refund of the 1/2 of the tuition – or –
  • a credit voucher 2/3 of tuition 
  • If you opt for the credit voucher, it can be applied to any future class, and will never expire.

FOR CLASSES WITH MORE THAN ONE MEETING:

If you sign up for a class with multiple meetings, and attend all or part of the first meeting, then decide it’s not for you — then leave the class at that point, and contact us to let us know the situation –– you will be entitled to your choice of either:

  • a refund of the 1/2 of the tuition – or –
  • a credit voucher 2/3 of tuition 
  • If you opt for the credit voucher, it can be applied to any future class, and will never expire.

HOW TO USE CREDIT VOUCHERS

If you opt for a credit voucher, and see a class you’d like to apply it to, just email us to let us know, and we’ll apply it to the class you’d like to attend. Your credit voucher will never expire.