REFUNDS and CANCELLATIONS

  • Thank you for signing up for a class through REKINDLE SCHOOL!
  • In figuring out how to handle REFUNDS, we’ve tried our best to come up with a policy that is fair to both students and instructors.
  • Please read the information below. Feel free to email us if you have any questions.

 IF YOUR CLASS IS CANCELED: 

If you sign up for a class or workshop, then it is CANCELED, you will receive YOUR CHOICE of either:

  1. a REFUND of the FULL AMOUNT PAID for the class – OR –
  2. a CREDIT VOUCHER for the full amount paid, PLUS a $20 discount on the next class you sign up for.  If you opt for the CREDIT VOUCHER, it can be applied to any future class, and will never expire.)

 IF THE DATES, TIMES OR LOCATION CHANGE: 

If you sign up for a class, the its DATES, TIMES OR LOCATION are changed in a way that makes it unworkable for you to attend, you will receive YOUR CHOICE of either:

  1. a REFUND of the FULL AMOUNT PAID for the class – OR – 
  2. a CREDIT VOUCHER for the full amount paid, PLUS a $20 discount on the next class you sign up for.  (If you opt for the CREDIT VOUCHER, it can be applied to any future class, and will never expire.)

 IF YOU CHANGE YOUR MIND, OR CAN’T ATTEND: 

If you sign up for a class or workshop, then change your mind or can’t attend,  AND NOTIFY US BY EMAIL 48 HOURS OR MORE BEFORE FIRST MEETING,  you will receive YOUR CHOICE of either:

  1. a REFUND of the FULL AMOUNT PAID for the class, minus a $25 cancellation fee – OR –
  2. a CREDIT VOUCHER for the entire amount paid. (If you opt for the CREDIT VOUCHER it can be applied to any future class, and will never expire.)
 “What if I don’t like the class?” 


If you sign up for a  ONE DAY WORKSHOP  — attend for (up to) the first two hours —  then decide it’s not for you — and notify us within 48 hours that you are dropping the class — you will be entitled to YOUR CHOICE of either:

  1. REFUND of 1/2 of the TUITION – OR – 
  2. a CREDIT VOUCHER for 2/3 of the TUITION. (If you opt for the CREDIT VOUCHER it can be applied to any future class, and will never expire.)

If you sign up for a CLASS WITH MORE THAN ONE MEETING — attend the first meeting — then decide it’s not for you — and notify us within 48 hours after the class you attend — you will be entitled to YOUR CHOICE of either:

  1. REFUND of 1/2 of the TUITION – OR – 
  2. a CREDIT VOUCHER for 2/3 of the TUITION. (If you opt for the CREDIT VOUCHER it can be applied to any future class, and will never expire.)
QUESTIONS AND ANSWERS:

  1. Question: “If I opt for a CREDIT VOUCHER, how to I apply it?”
    Answer: Just EMAIL US when you see a class you’d like to apply it to, and we’ll add you to the class list. Your credit voucher will never expire.